“We were able to learn and apply a number of principles which help us in providing a world-class experience. I would recommend this programme to other tourism operators seekingcustomer experiences and would not hesitate to recommend Interpretation NZ as the people to lead it’
Paul Bingham
General Manager
Black Cat Group

“We wanted to educate, enthral and entertain our guests and expose them to a wide range of interesting themes. The Interpretation Plan Malcolm put together met all our requirements and has allowed us to provide a superb high quality experience in this most special part of Fiordland."
John Cushen
Head Nature Guide
Real Journeys

Interpretation is so much more than delivering information, it's about asking questions, adding personal experience and trying to bring the places we visit to life so our clients leave with a sense of awe and wonder, (even it has been pouring down for 10 days!)
Dan Murphy
Operations Manager
Hiking New Zealand

“We'll really blow them away when we get this interpretation plan up and running”
Pam McGrath
Manager
Buried Village

“Your review will certainly get things rolling and will stimulate much needed debate on our direction regarding interpretation of the Heritage Park”
Linda Wigley
Director
Whangarei Museum

WOW – very bold / imaginative
Community member
Canterbury commenting on a concept plan for a proposed visitor centre